Study HE UK uses cookies to enhance your experience on our website (www.studyhe.co.uk). By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files placed on your device to collect and store information when you visit a website.

Types of Cookies We Use
          • Necessary Cookies: Essential for the website’s basic functions.
          • Performance Cookies: Help us understand how visitors interact with our site.
          • Functional Cookies: Remember your preferences to improve your experience.
          • Targeting/Advertising Cookies: Used to deliver relevant advertisements.

Managing Cookies

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Changes to This Policy

We may update our Cookie Policy periodically. Changes will be posted on this page. ⸻

2. Disclaimers and Limitation of Liability

General Disclaimer

Study HE UK provides guidance and consultancy services to support students in their university applications. While we strive to offer accurate and up-to-date information, we do not guarantee the completeness, accuracy, or suitability of the content provided.

No Professional Advice

Our guidance does not constitute professional legal, financial, or academic advice. Always seek professional assistance for specific concerns.

Limitation of Liability

Study HE UK, its employees, or partners shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to loss of data or profits.

Third-Party Links

We may link to external sites. Study HE UK is not responsible for the content or practices of these third-party websites.

Indemnification

You agree to indemnify Study HE UK from any claims or damages arising from your use of our website or violation of these terms.

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3. Intellectual Property Notice

Copyright and Ownership

All content on www.studyhe.co.uk, including text, graphics, logos, and multimedia, is owned or licensed by Study HE UK. Unauthorized use, reproduction, or distribution is prohibited.

Permitted Use

You may view, download, or print content from our website for personal, non-commercial use only.

Prohibited Actions

          • Copying or reproducing any content without prior written consent.
          • Modifying, distributing, or selling our content.
          • Using our branding or trademarks without permission.

Reporting Infringement

If you believe your intellectual property rights have been infringed, please contact us enquiries@studyhe.co.uk

4. Accessibility Statement

Our Commitment

Study HE UK is committed to making our website accessible to all users, including those with disabilities.

Accessibility Measures

          • Implementing responsive design for ease of navigation.
          • Using clear and simple language.
          • Ensuring compatibility with screen readers and other assistive technologies.
          • Providing alternative text for images.

Feedback and Support

If you encounter accessibility issues or have suggestions, please contact us at enquiries@studyhe.co.uk. We continuously work to improve the accessibility of our website.

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5. Acceptable Use Policy

Purpose

This policy outlines acceptable and unacceptable uses of www.studyhe.co.uk to ensure a safe and respectful environment.

Prohibited Activities
          • Using the website for unlawful, harmful, or fraudulent purposes.
          • Uploading or sharing content that is defamatory, obscene, or violates others’ rights.
          • Hacking, disrupting, or overloading our website or servers.
          • Harvesting or collecting information without consent.

User Responsibility

You agree to use the website responsibly and not to interfere with its operation or other users’ experience.

Consequences of Violation

Violating this policy may result in restricted access or legal action. Study HE UK reserves the
right to report any unlawful activities to the relevant authorities.

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6. Complaints Policy

Our Commitment

Study HE UK aims to deliver high-quality services and values feedback from our users. If you are dissatisfied with our services, we encourage you to raise a complaint.

How to Make a Complaint

         • Email us enquiries@studyhe.co.uk with details of your complaint.
          • Include your name, contact information, and a clear description of the issue.
          • We aim to acknowledge receipt of your complaint within 5 working days.

Investigation and Resolution

          • We will investigate your complaint thoroughly.
          • A response will be provided within 14 working days.
          • If further investigation is required, we will inform you of the delay.

Escalation

If you are not satisfied with the outcome, you may request a further review by a senior manager.